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NIHON DENKEI
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Customer Support
Our comprehensive Customer Service Support lets our customers utilise their purchase to the fullest. It includes the following :

Product Warranty
We warrant all equipment that we supply for a year against defective materials and workmanship. This accords with the warranty terms of each equipment's supply. We will remedy any defect and fully restore an equipment's performance according to these terms at our expense.

Training & Assistance
We provide hands-on-training and site demonstrations for first-time users to familiarise them on how to optimise their investment.

Product & Technical Seminar
We conduct seminars for calibration, technical and new product information.

Customer Service Agreements
We offer customised service agreements to suit individual needs. We also provide on-site preventive maintenance, calibration and repair services.  These ensure that our clients suffer minimal disturbance.

On Site Installation
Our specialists provide system set ups for substantial configurations. System tests to verify performance and training is also provided.

Trained Staff
Our staff are professionally trained by most manufacturers of the equipment that we offer. We have first hand information and knowledge on all equipment performance and specifications.
This lets us give long term product support, execute immediate repair and maintain high technical standards.

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